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Supervisor of Colbert and Williams Outreach Program


Position: Supervisor of Colbert and Williams Outreach Program

Basic Function:

This position is responsible for supervising outreach and engagement workers for Colbert and Williams Consent Decrees. These workers meet with people with disabilities residing in Nursing Facilities (NFs) and Specialized Mental Health Rehabilitation Facilities (SMHRFs) to inform them of their rights to seek transition services under both the Colbert and Williams Consent Decrees.

Specific Duties:

  • Design system and schedule for outreach work that will accomplish necessary outcomes.
  • Develop relationships and attend meetings with staff from Nursing Facilities (NFs) and Specialized Mental Health Rehabilitation Facilities (SMHRFs).
  • Act as spokesperson for Access Living, and Colbert and Williams consent decrees and develop partnerships with community partners and grantors.
  • Provide day to day supervision of outreach and engagement workers.
  • Train new staff in job requirements.
  • Provide necessary guidance and support for accomplishing Colbert/Williams outreach goals and objectives.
  • Appropriately handle all personnel matters of supervised staff, including disciplinary problems and issues of underperformance.
  • Conduct annual job performance appraisals.
  • Collect weekly reports from staff and complete monthly and quarterly reports.
  • Ensure that deadlines and outcomes are met.
  • Be a point person for grantors in matters related to outreach. If outcomes are lower than expected, in consultation with manager, implement necessary changes to correct.
  • Communicate regularly with directly supervised staff and the manager to report problems, ongoing issues, accomplishments, etc.
  • Conduct the functions that relate to outreach in case of the staff absence.
  • Complete other duties as assigned.

Education and Training:

Bachelor of Arts or Science and/or extensive experience of working with people with disabilities is required. Wide knowledge of services available for individuals with disabilities is preferred.


Exceptional customer service, supervisory skills, and ability to interact with a diverse group of internal and external stakeholders; Experience (personal or professional) working with people with disabilities; Firsthand knowledge of disability preferred. Strong communication skills and proven ability to connect with a wide range of individuals; Individuals with lived recovery experience and/or individuals who have successfully transitioned from a SMHRF or NF to a Community-Based Setting are highly encouraged to apply.

Physical Demands: 

Ability to travel throughout Cook County. Applicants with driver’s license and a vehicle preferred.

Equipment Operated:

Computers, Fax machine

Working Environment:

Office area is a shared workspace divided by cubicles. Verbal communication can be heard from other staff in adjoining cubicles.

Number of Employees Directly Supervised:

Varies, but anticipated number is five

Supervised by:

Manager of Community Reintegration


$46,000 – 52,000

How to Apply:

To apply for this position, send your resume and cover letter to