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Social Security Specialist Assistant – SOAR Benefits Coordinator


Position: Social Security Specialist Assistant – SOAR Benefits Coordinator

Basic Function:

This position is responsible for assisting Colbert and Williams class members residing in Nursing Facilities (NFs) and Specialized Mental Health Rehabilitation Facilities (SMHRFs) with applying for Social Security Benefits. This includes eligibility evaluation, collecting supporting documentation, completing and submitting necessary forms to Social Security Administration (SSA) in timely fashion, and if necessary appealing the SSA decision. The SOAR Program, short for Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) is designed to assist individuals with different types of disabilities with obtaining Supplemental Security benefits.

Specific Duties:

  • Conduct assessments with referred class members to determine eligibility for SOAR and SSA benefits.
  • Conduct visits and work closely with the class members, families/guardians (if applicable), staff of NFs/SMHRFs, medical providers and other specialists to gather information needed to complete the SSI/SSDI applications.
  • Gather necessary supporting medical documentation.
  • Assure that all deadlines are met, including timely submission of SSI/SSDI application and appeals (if necessary).
  • Maintain a caseload of 7 – 10 clients.
  • Track and monitor the status of submitted applications.
  • Participate in a Statewide learning collaborative for SOAR providers.
  • Complete monthly and quarterly reports.
  • Enter information in database systems in a timely and appropriate way.
  • If caseload drop below required threshold, assist other team members in the transition process for Colbert and Williams Class Members
  • Complete other duties as assigned.

Education and Training:

Bachelor of Arts or Science degree from an accredited institution of higher learning is required. If not certified already, this employee must successfully complete SOARS training within 40 days of being hired. Employee must be 21 years of age or older.


Experience (personal or professional) working with people with disabilities; Knowledge of visible and non visible disabilities highly desired; Computer proficiency required; Strong  communication skills required; Knowledge of SSA benefits including, but not limited to SSI, SSDI preferred.  Individuals with lived recovery experience and/or individuals with disabilities are highly encouraged to apply.

Physical Demands: 

Valid driver’s license and ability to travel throughout Cook County.

Equipment Operated:

Computers, Fax machine

Working Environment:

Office area is a shared workspace divided by cubicles. Verbal communication can be heard from other staff in adjoining cubicles.

Number of Employees Directly Supervised:


Supervised by:

Manager of Community Reintegration


$38,000 – $42,500

How to Apply:

To apply for this position, send your resume and cover letter to